And the Stampede Continues on...
Buffalo to Announce VoIP and the Telephony Connection Returns
April 2000-Valhalla, NY-Buffalo International, Inc. creator of the award winning Object Telephony Server (OTS) will exhibit at Communications Solutions Expo in Washington, DC on the 27th and 28th of April. New product news includes the availability of IP Telephony. Back again for its third appearance will be The Telephony Connection.
OTS now supports VoIP in contact centers. The solution is currently being tested at a customer site in Texas. The small-scale test is successfully running along side a traditional 500 seat OTS installation. Once the test phase is complete, we plan to scale the server to maximum capacity (400 ports). We also plan to change over four additional 120-seat OTS servers in two different contact centers to IP. We are excited to be building this virtual switch connecting two contact centers; said David Friedman, Vice President of Marketing and Sales, Buffalo International, Inc.
MTVs Don Jamieson will be back to host Buffalos exciting game show, The Telephony Connection. The contestant will have a tough choice choosing between Tiger, T-Rex and of course Buffalo. Who will she choose? There is only one way to find out. Stop by the Buffalo International booth, #163 and see for yourself and win one of many great gifts and prizes.
Since 1989, Buffalo International has provided tools and systems to telephony enable eBusiness and CRM applications. Primarily used in Telesales, Market Research, Customer Service and Support contact centers, OTS seamlessly integrates with client applications under any operating system. Productivity enhancement up to 400% is common.
OTS, an open telephony server, operates on a stand-alone basis or can interface with legacy telephony systems. It runs on standard PC hardware and supports industry standard media processing/telephony components including Dialogic/Intel, AudioCodes, and Real-Time Systems. OTS has the capability to replace legacy telephony systems: ACD, Predictive Dialer, VRU, IP Telephony, Observation and Recording, etc. www.telephonyserver.com