Calltrol Corporation Announces Modular Pricing for its Suite of Telephony Server Software Functions
For Everything Youve Got on the Line
October, 2000, Valhalla, NY- In order to provide more flexibility for its end users and solution providers, Calltrol Corporation has introduced a modular pricing strategy for its software products. The objective of modular pricing is to increase customization levels and improve ROI for contact center applications based on its Calltrol Server Software platform.
Prior to this change, Calltrol marketed just four feature bundles of its Calltrol Server Software, priced according to functionality. With modular pricing, developers may select from nine defined feature bundles or create their own feature bundles from ten standard telephony functions including high performance Predictive Dialing, ACD, Voice Processing, Intelligent Call Routing, Monitoring, Coaching and Recording.
About Calltrol Corporation
Since 1989, Calltrol Corporation has provided tools and systems to telephony enable eBusiness and CRM applications. Primarily used in Telesales, Market Research, Customer Service and support Contact Centers, Calltrol Server Software seamlessly integrates with client applications under any operating system. Productivity enhancement up to 400% is common.
Calltrol Server Software, an open telephony server, operates on a stand-alone basis or can interface with legacy telephony systems. It runs on standard PC hardware and supports industry standard media processing/telephony components including Dialogic/Intel, Audiocodes, and Real-Time Systems. Calltrol Server Software has the capability to replace legacy telephony systems.