Buffalo International, Inc. Honored with Best of Show from CTI Expo Spring
Valhalla, NY-30 June, 1999-Buffalo International, Inc. wins its third consecutive Best of Show award at CTI Expo for its call center platform, Object Telephony Server (OTS NT). The company is naturally thrilled to be recognized once again for its excellence in Open Call Center Telephony design.
"CTI Expo was a great show for Buffalo. The quality of prospects was excellent and we generated far more leads than expected. By receiving the Best of Show award, it solidified our wonderful experience," said Gail Zimmermann, Public Relations Coordinator, Buffalo International, Inc.
"Our editors selected Buffalo International for their outstanding impression on the exhibit floor," said Rich Tehrani, group publisher of Technology Marketing Corporation and co-chairman of CTI Expo. "Buffalo Internationals OTS NT-Object Telephony Server has made CTI Expo the leading forum for the datacom/telecom industry."
OTS NT is a call center platform, which provides Predictive Dialing, Automatic Call Distributor, Voice Processing, Intelligent Call Routing, Monitoring, Coaching, Recording and IP Telephony quickly and easily to network applications. It is technologically advanced with features including distributed blended call centers and TCP/IP integration with any application. Object Telephony Server is 100% Y2K compliant.
Founded in 1989, Buffalo International, Inc. develops telephony sever software for call centers. Its system supports a unique open interface for linkage with third party applications. OTS NT includes all the functionality of the original Open Architecture Predictive Dialing Engine in addition to Automatic Call Distribution, Voice Processing, Intelligent Call Routing, Monitoring, Coaching and Recording and primarily supports industry standard telephony hardware manufactured by Dialogic, Corp.